Return & Refund Policy

Return & Refund Policy
At Vonamall, customer satisfaction is our priority.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
The item must be unused and in its original condition.
The item must be returned in its original packaging.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be issued to your original payment method.
Contact
For any questions about returns or refunds, please contact us at:
support@vonamall.com